StreetSigns Australia

 

The new sign language

Sydney not only needs more street signs, writes Beatrice Player, they need to say more, and to say it more clearly.

How many times have you wept while looking for street signs that weren't there? How often have you driven for blocks trying to identify the street you were on, while the signs named only the side streets? Couriers and taxi drivers will tell you those missing signs are their biggest gripe, with missing or elusive house numbers a close second. And for emergency vehicles, signs and numbers can mean the difference between life and death.

Other first-world countries - indeed, other Australian cities - name both streets at intersections. Why doesn't Sydney? One problem is that the relevant Australian Standard says it isn't necessary. The standard needs changing. It's also because street signs are the responsibility of local councils, and Sydney has 40 of them, each doing its own thing. Willoughby, Rockdale and Sydney City do name both streets at all intersections, and Hurstville and Fairfield have now begun. In those council areas, a street directory will rescue a lost driver at the nearest corner.

Some councils will argue the cost of additional signs is prohibitive. Yet the very same councils replace perfectly serviceable signs with new ones bearing the municipal logo while leaving major streets unnamed at most intersections. It doesn't matter that both signs on a post don't match; what matters is that they are both there.

Additional signs are within the means of any council; the cost of kerbing and guttering a street of 25 homes would pay for 2,000 to 3,000 street name blades. And the work can be spread over several years.

But we not only need more signs - we need more informative signs. Some councils spend big on deluxe signs that project a glossy corporate image, yet are not so successful at helping people find their way. Some have adopted deeper 200mm blades only to use the extra space for their name or, worse, their slogans, instead of the suburb's name and property numbers.

Hornsby Shire Council addressed all these problems in its recent "Navigator's Paradise" trial in the Dence Park area of Epping. The trial followed requests from the local Neighbourhood Watch group which wanted to persuade Sydney's councils to install the missing signs and kerb numbers for every home. The project grew to include the content of signs.

The council supplied materials for kerb numbering and 16 new signs bearing the council logo, the street name, the suburb name, and property numbers.

The fire and ambulance services had asked for numbers on the signs because they indicate whether to turn right or left at intersections.

Numbers must be shown for both sides of the street, but displaying, say, 12-20 and 9-15 presents too much information for a driver to take in and act on quickly and safely.

So the signs used in the trial employed so-called "wedge" notation, which shows only the first numbers, on both sides of the named street. Parentheses designate the number on the side of the road opposite the sign, and a wedge, or incline, symbol shows the direction the numbers run, increasing toward the thick end and decreasing toward the thin end. So 12-20 and 9-15 becomes 12 (9) and a wedge sloping up.

Turning into a cross street, a driver would turn right for a number higher than 12 or 9 and left for a lower number. The economical presentation allows a quick, confident decision. Drivers travelling straight ahead can tell at each corner where they are on a street and will know at once if they have overshot their destination.

The trial of the wedge system was requested by senior officials from local units of the ambulance, fire brigade and police.

The system was explained through newspaper articles, public meetings, letterbox drops and signs at entry points to the test area.

The trial ran from August 1998 to June 1999 and the public feedback I gathered showed that people wanted:

  • Both streets named at intersections;
  • The suburb named on street signs in metropolitan areas;
  • Property numbers on all signs, not just those in CBDs or on arterial roads;
  • Kerb numbers.

    The wedge notation was well accepted once it had been explained and the wedge symbol was liked for its ability to convey direction instantaneously.

    Feedback also revealed that many road users do not notice or understand the arrowheads and endcuts some councils use to indicate if a street name applies on both sides of an intersection. Sometimes the location of blades suits pedestrians but not drivers. Councils within one metropolitan area should strive for uniform formats, and street name blades should be larger.

    The heads of emergency services thought wedge notation and other features of "Navigator's Paradise" were a success. Their view was endorsed by State Opposition spokesman on police, Andrew Tink; the then mayor of Hornsby Shire (now its deputy), Steven Pringle; the Epping Civic Trust; and three outlying Neighbourhood Watch groups.

    In February, Hornsby deferred a decision on signs while it explored interest in wedge notation among its six fellow councils in the Northern Sydney Regional Organisation of Councils (NSROC). It awaits a report.

    The public liked the trial signs, but many thought they were too busy and the numbers too small.

    So retired design engineer Len Alexander, of Epping, submitted a leaner design, moving the numbers to the end of the sign and making them as large as the street name. He called the result a "Lifesaver", and it has been endorsed by local emergency service officials.

    At the end of the trial, Hornsby Shire engineers sent a questionnaire to 820 residents of the test area. Of the 285 residents who responded, 52 per cent picked the wedge notation as the best of three methods of numbering. Thirty per cent nominated the Australian Standard.

    Educating the public about the wedge need involve no more than a little space in a council's regular column in local papers. As with T2 and T3 in transit lanes, use would generate awareness.

    In the words of Nike, "Just do it".

    Hornsby Shire could make a decision about its signs as early as Wednesday at its monthly meeting. If it begins filling the gaps at its street corners with Lifesaver signs, and its kerbs with house numbers, and if all other councils follow the example, Sydney will indeed become a navigator's paradise.

    Beatrice Player is the area co-ordinator of Neighbourhood Watch area Eastwood 3, covering the Dence Park area of Epping. She is instigator of the Hornsby Shire Council's trial of navigational aids in that area, detailed at www.tovegin.com.au/community/streetsigns.htm For more information on wedge notation, send a stamped, self-addressed business-size envelope to Street Signs, P.O. Box 134, Epping 1710.

    (Since publication, above contact details have changed. See Contact Us.)

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